Last updated: 2026-02-08
This Privacy Policy explains how KeylessNorth (“we”, “us”, “our”) collects, uses, discloses, and protects your personal information when you visit our website (the “Site”), interact with our services, or make a purchase. By using the Site, you agree to the practices described in this Policy.
1) Who We Are
The KeylessNorth website is operated by 12626250 Canada LTD. We operate an e-commerce store specializing in replacement car key fobs, keyless entry remotes, and smart keys for vehicles across Canada.
2) Information We Collect
A) Information You Provide
- Contact details: name, email address, phone number (if provided)
- Order details: billing and shipping address, products purchased, order notes
- Vehicle & compatibility details: year, make, model, FCC ID, part numbers, or photos you voluntarily submit
- Customer support communications: emails, messages, and attachments you send to us
- Account details: login credentials if you create an account
B) Information Collected Automatically
- Device & usage data: IP address, browser type, device identifiers, pages visited, time on site, referring URLs
- Cookies & similar technologies: used for site functionality, analytics, and advertising (see Section 6)
C) Payment Information
Payments are processed by third-party payment providers (such as Stripe and PayPal). We do not store full payment card numbers on our servers. Payment information is handled directly by the payment provider in accordance with their own privacy policies.
3) How We Use Your Information
- To process orders, accept payment, ship products, and provide order updates
- To respond to customer service and compatibility inquiries
- To improve our Site, product listings, and customer experience
- To prevent fraud, abuse, and security incidents
- To comply with legal, tax, and accounting obligations
- To send transactional emails related to your purchase, including order confirmations, shipping notifications, and return communications
- To send post-purchase emails requesting feedback or a product review for items you have purchased (you may opt out of non-essential emails at any time)
- With your consent, to send marketing or promotional communications
- To deliver and measure advertising
4) Legal Bases (Where Applicable)
Depending on your location, we process personal information based on: (a) performance of a contract (fulfilling your order), (b) legitimate business interests (customer support, fraud prevention, analytics, and improving our services), (c) compliance with legal obligations, and/or (d) your consent (for marketing communications where required by law).
5) How We Share Your Information
We may share personal information with trusted third parties to operate our business, including:
- Shipping and logistics providers to deliver orders and provide tracking
- Payment processors such as Stripe and PayPal
- Analytics providers (e.g., Google Analytics)
- Advertising platforms (e.g., Google Ads, Microsoft/Bing Ads, Meta/Facebook Ads)
- Service providers supporting hosting, security, email delivery, and customer support
- Legal or regulatory authorities where required by law
We do not sell personal information in the traditional sense. Some advertising or analytics activities may be considered “sharing” under certain privacy laws.
6) Cookies & Similar Technologies
We use cookies and similar technologies to:
- Enable core site features such as cart and checkout
- Remember user preferences
- Analyze site traffic and performance
- Deliver and measure advertising campaigns
7) Advertising & Remarketing
We may use advertising platforms and tracking tools (such as pixels and conversion tags) to display relevant ads, measure performance, and create remarketing audiences.
8) Analytics (Google Analytics)
We use Google Analytics to understand how visitors interact with our Site.
Google privacy policy: https://policies.google.com/privacy
9) Payments
Payments are handled securely by third-party providers according to their privacy policies.
10) Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this Policy, including order fulfillment, customer support, legal compliance, and record keeping.
11) Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information.
12) Your Privacy Rights
Depending on your location, you may have rights to access, correct, or delete personal information, withdraw consent, or object to certain processing.
13) Children’s Privacy
Our Site is not intended for children, and we do not knowingly collect personal information from children.
14) Contact Us
If you have questions about this Privacy Policy or your personal information, contact us:
- Website: KeylessNorth
- Operating company: 12626250 Canada LTD
- Email: support@keylessnorth.ca
15) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes become effective when posted on this page. Continued use of the Site indicates acceptance of the updated Policy.